Check the sender
Genuine email should come from an official group domain, not a free mailbox or lookalike.
Security and verification
This page is the quick route for suspicious messages, lookalike domains and impersonation checks.
Before you act
Verification checklist
Never share full credentials
The group will not ask for a full banking password or one-time passcode.
No personal chat migration
Do not move account conversations to personal messaging apps.
No upfront release fee
Do not pay a fee to release a loan on the instruction of an unverified message.
Security contact
Report a concern
Forward suspicious messages to [email protected] without clicking links in the original message. Include the sender, the domain, the time received and any reference number shown.
If you have already acted on a message you now doubt, use the support route as well so the account team can triage it.